Luxury Sales & Design Consultant

General Summary of Position

Responsible for leading assigned appointments and meeting with potential customers to accomplish the ultimate objective of successfully closing a sale; generating positive profitability and exceeding customer expectations.

Essential Functions & Responsibilities

Conduct in-home and virtual sales consultations by meeting with customers to assess needs, explain the features and benefits of A&S pool ownership, create custom pool designs using Pool Studio software, and present solutions using professional, persuasive, and company-approved sales techniques.

Develop accurate pricing and proposals using the Retail Cost Breakdown (RCB) methodology and price book standards, consulting with the Regional Sales Manager when pricing falls outside established company guidelines.

Manage the full sales cycle and appointment workflow, including running appointments assigned by the Lead Manager, coordinating availability and scheduling issues, conducting immediate and ongoing follow-up with prospects, and scheduling follow-up appointments until the sale is closed or the prospect is no longer active.

Maintain accurate CRM data and reporting, updating customer information daily, tracking appointment and sales status, managing follow-up timelines and sale-to-dig projections, and preparing activity logs, sales disposition reports, and goal-tracking reports as required.

Build and expand a local referral network by actively pursuing club memberships, developing relationships with landscapers, builders, and related businesses, and identifying new sales prospects to grow referral-based opportunities.

Support marketing and sales initiatives, contributing local market insights to marketing strategy, assisting with the development of sales presentations and collateral materials, and participating in seminars, trade shows, telemarketing, and other promotional events.

• Engage in ongoing performance management and development, including monthly meetings with the Regional Sales Manager to review progress against individual sales plans, evaluate results, and implement corrective actions as needed.
• Other duties as assigned.

QUALIFICATIONS – Knowledge, Skills & Abilities

Education

Bachelor’s degree preferred

• Licenses/Certifications
• Some states require salesperson license/registration
• Years of Experience
• Three plus years successful B to C sales experience required

Required Skills & Abilities

• Microsoft Office proficiency
• Working knowledge of CRM software

Excellent interpersonal and communication skills - both written and spoken:

• Customer service oriented with positive and outgoing personality
• Strong negotiating skills
• Ability to develop and deliver presentations
• Excellent organization and follow-up skills
• Works well under pressure to meet deadlines

Travel Requirements

90-100% within territory

Other Requirements

After year one, must feel comfortable being compensated under a 100% commission pay structure

Physical Requirements

Ability to work in outdoor environments under varying weather conditions

• Ability to communicate promptly and clearly via phone and computer
• Ability to drive or travel between job sites as needed
• ACKNOWLEDGEMENT

Additional information

Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.

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• About Company ---

About the Role

As a Design Consultant, you’ll lead customer appointments from start to finish—meeting with prospective clients, understanding their needs, and guiding them through the sales process with confidence and professionalism. Your goal will be to build strong relationships, deliver an exceptional customer experience, and turn opportunities into successful sales that drive both customer satisfaction and business success.