Marketing Operations Coordinator

About the role

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company - where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow's values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines.

Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world - providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.

We encourage you to learn more about Harrow and its unique culture to see if you're the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow's ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• An expanding Retina Portfolio including IHEEZO ®, TRIESENCE ®, BYOOVIZ TM, and OPUVIZ TM
• A broad Dry Eye Disease product line, led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ®
• A peri-operative Surgical product line, led by TRIESENCE ®, and BYQLOVI TM
• A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO ®, NATACYN ®, and VERKAZIA ®
• A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

About the role

Harrow | Reports to: Head, Marketing & Commercial Operations

Position Summary

Keeps the marketing budget, contracts, sponsorships, and speaker programs running on time and in compliance.

Core Responsibilities

• Budget and financial operations: track and reconcile the marketing budget; coordinate finance reviews; manage SOW, PO, and invoice tracking; supply speaker-program and sponsorship spend data to the Lead, Sample Management & Compliance for transparency reporting.
• Contracting: route contracts and approvals through Legal, Compliance, and Procurement.
• Sponsorships: coordinate contracting, non-exhibit sponsorship materials, and handoffs to stakeholders.
• KOL and speaker programs: serve as day-to-day contact for the speaker program vendor; coordinate program scheduling and tracking; compile metrics and feedback for reporting.
• Send a weekly status report to the Head, Marketing & Commercial Operations.
• Manage the commercial planning calendar and support planning cycles.
• Provide logistics for national sales meetings, POAs, and other internal meetings.
• Manage the internal newsletter with HR and support corporate social media operations.
• Manage the print and fulfillment platform and vendors, plus branded merchandise inventory.

Qualifications & Requirements

• Bachelor's degree; 1-3 years in marketing, marketing operations, or a related field; pharma or healthcare a plus.
• Strong organization and attention to detail; advanced Excel.
• Strong project management skills.
• Proficiency with AI platforms such as ChatGPT and Claude, and with Slack.

Preferred Qualifications

• Experience with speaker programs.
• Experience with a procurement or accounts-payable system.

Position Type

• Remote (U.S.)

Travel

• Approximately 15%

Comp: $80,000 Plus Bonus