Marketing Operations Specialist #4987

About the role

Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.

We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges.

GRAIL is headquartered in the Bay Area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies.

For more information, please visit grail.com

Responsibilities

• Manage key marketing technology platforms and enablement tools, including Veeva PromoMats and Highspot.
• Train internal team members on marketing platforms and tools to ensure smooth adoption across departments.
• Serve as the primary coordinator for the Promotional Marketing Review Committee (PMRC) process.
• Manage external vendor relationships, including printing and fulfillment services and software platforms.
• Support the development, scheduling, and implementation of cross-functional marketing projects.
• Collaborate with marketing managers and stakeholders to gather project requirements, track deliverables, establish timelines, and manage budgets.
• Collect data, monitor project metrics, and deliver reports on marketing performance and campaign outcomes.
• Ensure all marketing materials and communications align with brand guidelines, voice, and visual principles.

Additional information

These responsibilities summarize the role's primary duties and are not an exhaustive list. They may change at the company's discretion.

Required Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, or equivalent practical experience.
• 5+ years of professional experience in marketing operations, project management, or marketing communications.
• Experience working in a regulated industry, such as life sciences or healthcare.
• Proven track record of successfully managing promotional review (PMRC/MLR) workflows and vendor contracts.
• Ability to travel up to 10% as required.

Preferred Qualifications

• Strong organizational, prioritization, and time-management skills, with a demonstrated ability to multitask and meet tight deadlines.
• Excellent written and verbal communication skills, with a collaborative, customer-centric mindset.
• Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Flexibility to work across North American time zones as needed.
• Hands-on experience with project management and enablement tools such as Asana, Highspot, Veeva PromoMats, or Salesforce.

Physical Demands & Working Environment

• Hours and days may vary depending on operational needs.
• Standing or sitting for long periods of time may be necessary.
• Some lifting (up to 20 pounds) may be necessary

Pay and benefits

At GRAIL, we believe in recognizing and rewarding the contributions our employees make to our mission and success. In addition to base pay, this role may be eligible for additional compensation, including an annual bonus and/or other incentives, in accordance with applicable plans and the company's discretion. The posted range reflects our good-faith estimate of the base pay we expect to offer for this position at the time of hire. Actual compensation will be determined based on factors such as the candidate’s experience, skills, qualifications, and other relevant considerations.

At GRAIL, we invest in the health, well-being, and future of our employees and their families. Employees in this role are eligible for a comprehensive and competitive benefits package designed to support what matters most, including flexible time off or vacation, a 401(k) retirement plan with employer match, medical, dental, and vision coverage, and thoughtfully selected well-being programs. Benefits are offered in accordance with applicable plans and policies.