Medical Receptionist (Per Diem)

Per Diem Medical Receptionist - Job Description

• Employment Type: Per Diem, Non-Exempt
• Level: Associate
• Location: Highland Park Clinic | 2004 Ford Pkwy, Saint Paul, MN 55116
• Compensation: $24.00/hour

Shift Information: Shifts are typically a full day, 8am - 5pm Central Time sometime between Monday - Friday. No overnight shifts, no weekend shifts. There is no guarantee of specific hours.

About you

As we grow our team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.

About the Per Diem Medical Receptionist Role

• You will work closely with patients and interdisciplinary care team to ensure a seamless and positive patient experience at every touchpoint.
• This role is ideal for someone who is flexible, dependable, and passionate about helping women thrive in their later years.
• With the Highland Park Clinic as your home clinic, this position may be required to float to other locations from time to time.

Key Responsibilities

• Float to various clinic locations to provide coverage as needed
• Greet and check in patients warmly upon arrival to ensure a welcoming experience
• Handle all front desk operations including, but not limited to, answering phone calls, scheduling appointments, addressing patient inquiries, and screening calls
• Assist with patient appointments, including intake paperwork, check-in/check-out, and follow-up coordination
• Maintain and update patient records in accordance with compliance guidelines
• Support clinic operations by managing referrals, prescription requests, and other clerical tasks
• Work closely with the clinical team to support overall patient flow and clinic efficiency
• Access and gather relevant medical history and referral information when appropriate
• Ensure a high standard of professionalism, confidentiality, and service in every patient interaction

Preferred Qualifications and Skills

• Previous experience as a medical receptionist or in a healthcare admin role
• Demonstrated ability to manage a variety of administrative responsibilities
• Proficient with electronic medical records (EMR) and basic computer skills
• Strong interpersonal and communication skills; a true "people person"
• Ability to travel reliably between clinic locations based on scheduling needs

Additional information

All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.