Office and Facilities Manager

Job Summary

The Office & Facilities Manager is the face of Veridian's Dallas headquarters and owns how every Veridian office works. This onsite role runs the day-to-day of HQ, leads the move into the Spectrum Center and the build-out of future space, and sets the standard for how field branches and coworking locations function so every office runs the same way as the company grows.

This person is proactive, organized and people-centric. They switch easily between hosting a board member, resolving a vendor issue, setting up a new hire's workstation and writing the SOP for a branch office. They partner closely with the People Team to deliver a best-in-class employee experience and with Operations so field offices have what they need to run well.

Essential Functions

HQ Office Management

• Run day-to-day HQ operations so the office is clean, organized, stocked and fully functional
• Serve as the first point of contact for visitors, candidates and team members; host outside guests including bankers, the board and investors with polish and professionalism
• Own office supplies, vendor relationships, building management, maintenance requests, shipments and equipment
• Maintain meeting rooms, shared calendars and office logistics for smooth daily operations
• Manage the HQ office budget

HQ Move-in and Facilities

• Lead the move into the Spectrum Center: furniture, cabling, A/V, signage, decor, access and the transition out of the current space, including all vendor and building management coordination
• Serve as the point person for current and future building management
• Lead the build-out of the adjacent expansion space when Veridian exercises its right of first refusal (expected within 12 to 18 months) and any future HQ facilities projects
• Maintain the HQ facilities plan: seating, badges and keys, parking, space standards

Field Office Standards

• Build the Veridian field office standard and SOP: what every branch office and coworking location needs to run well (space, furniture, supplies, equipment, vendors, mail and shipping, access, signage, new hire setup)
• Pilot the standard with the Dallas field office administrator, then roll it to Houston, Austin, San Antonio and each new market
• Manage coworking provider relationships and agreements in markets without a dedicated office
• Partner with Operations leadership so the local administrative responsibilities Project Coordinators take on are defined, documented and aligned with the standard
• As branch administrative roles are added, serve as their functional lead for standards and consistency

Events and Logistics

• Coordinate office events, celebrations, team meetings and culture-building activities
• Own logistics for company off-sites, leadership meetings, annual kickoffs and board or investor visits to HQ

People Operations Support

• Coordinate onboarding: scheduling, first-day setup, welcome packets, workstation and equipment
• Help maintain accurate employee files, records, badges, logs and documentation
• Support culture initiatives: recognition programs, birthdays and anniversaries, events, surveys

Technology Support

• Set up workstations and equipment for new hires and office moves; maintain the equipment inventory across HQ and field offices
• Provide first-line, hands-on help in the office for basic workstation and conference room issues
• Coordinate with the Director of IT on equipment, A/V and office technology needs; employees contact Contigo, the IT managed service provider, directly for IT support

First 90 Days

• Complete the Spectrum Center move-in and close out the punch list (furniture, cabling, A/V, decor, vendor setup)
• Stand up HQ operating basics in the new space: vendors, supplies, access, meeting rooms, guest experience
• Document the Dallas field office with the Dallas field office administrator as the pilot for the field office standard
• Draft the field office standard and SOP and review it with People and Operations leadership
• Inventory equipment and workstation setups across HQ and field offices with the Director of IT

Qualifications

To effectively perform the duties for this position, individuals must be able to demonstrate competencies that are essential to the position, which include:

• 5+ years of office or facilities management with varied responsibilities, including at least one office move or build-out
• Experience setting up, running or standardizing more than one location (branch offices, coworking space or multi-site operations)
• Strong vendor management and budget skills; able to run a project with many vendors and a hard deadline
• Exceptional organization, communication and interpersonal skills; writes clear SOPs and process documentation
• Polished, professional presence; comfortable hosting bankers, board members and investors
• Ability to juggle many responsibilities in a fast-paced environment
• High level of professionalism, discretion and emotional intelligence
• Strong systems skills: Google Workspace, Excel, Chat; comfortable with workstation and conference room setup
• A people-first mindset: friendly, dependable and committed to helping others succeed
• A plus: prior experience in home services, construction, field services or multi-site operations
• A plus: previous management experience
• A plus: experience working with coworking providers

Physical Requirements/Work Environment

• Ability to sit or stand for prolonged periods
• Occasionally lift up to 25 lbs (office supplies, packages, equipment)
• Comfortable moving around office and warehouse spaces as needed
• Occasional travel to field offices in Texas and future markets

Leadership Expectation

• Embody Veridian's People First approach in every interaction
• Be the culture carrier of the Dallas HQ and set the standard every Veridian office is measured against
• Model accountability, positivity and team-first collaboration
• Protect confidentiality, build trust and demonstrate strong emotional maturity
• Be solutions-oriented and comfortable building processes where none exist yet
• Help build a workplace where people feel welcomed, supported and valued