Office Operations Assistant II

About the role

Purified tap water, food and beverage production, and massive data centers all depend on industrial software, and Inductive Automation builds it. In Columbia, you’re the person who makes our new office work. You open the office, greet whoever walks in, and keep the building running until it’s time to lock up.

This role is part of our national expansion into our brand-new Columbia, Maryland office. You’ll work with our Operations team, coordinate with HR and IT colleagues at our headquarters in Folsom, California, and host the customers, vendors, and trainees who visit for on-site meetings and training classes. This is a full-time position in our Maryland office, with required onsite work Monday-Friday from 6am-3pm with occasional early, late, or weekend hours for events, training sessions, and facility emergencies.

You’ll like this job if...

You notice the small things before anyone else does, like a conference room that isn’t ready or a catering order that hasn’t shown up. You stay calm when the badge system goes down or multiple customers call in at the same time, and you’re warm and professional with everyone who walks in.

Responsibilities

• Open and close the office. Run the daily opening routine, keep the office running through the day, and handle end-of-day close-out and lock-up.
• Run the front desk. Answer and route calls, greet customers, vendors, and trainees, and sort and distribute mail and packages.
• Maintain the office. Keep the office clean and organized, restock the cafe each morning and afternoon, prepare conference rooms for meetings and interviews, and provide first-line troubleshooting for printers and conference room technology.
• Coordinate training, onboarding, and events. Set up desks for new hires with IT and HR. For training sessions, coordinate room setup, trainee check-in, and catering. Plan anniversaries, celebrations, and team meals.
• Serve as building contact. Work with building management and service contractors, manage keycards, and support office safety and emergency preparedness.
• Support site compliance. Assist our Compliance team with maintaining site records for our ISO certifications (9001, 14001, and 27001), serve as the site contact for internal and surveillance audits, and track corrective actions to closure.
• Manage supplies, budgets, and travel. Maintain office supplies and snack inventory, assemble customer swag bags, file office invoices, assist with administrative expenses and budgets as needed, and arrange travel for leadership and staff.
• Share company updates. Distribute office-wide updates and policy reminders, using content approved by HR or leadership.

Requirements

• 2+ years front-office administration, administrative support, or a similar customer-facing role
• Strong organization and the ability to manage multiple priorities at once
• Ability to work independently or as part of a team
• Clear written and verbal communication, and a welcoming, professional manner
• Proficiency with email, calendars, and spreadsheets, preferably G-Suite
• Ability to handle basic printer and AV troubleshooting
• Experience with invoices, budgets, and purchase ordering
• Ability to work on-site and open and close the office on a regular schedule

Preferred

• Experience with vendor management, event coordination, or travel booking
• Familiarity with ISO standards, audit support, or document control

Why Choose Inductive Automation?

Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment.

We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture.

The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering.

Benefits and Perks

• 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance
• Paid Time Off: Receive paid holidays, vacation, and sick time
• 401k with Match: Save for the future with our company-matching 401k program
• World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball
• Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire

Additional Information

At this time, we are unable to offer employment for individuals located outside of the United States and/or those who require sponsorship for employment visa status (e.g., H-1B visa status). We know you've got a lot of options when seeking an employer where your skills and talents will shine, so we really appreciate that you considered us.