Office Services Associate - Mon - Fri 8am-5pm

Pay

$17.10 - $18.00/hour

Benefits

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

The Office Services Associate position is responsible for providing general clerical office support (copy, fax, hospitality, mail, intake functions, and reception coverage) at a client site.

Job Duties

(* denotes an "essential function")

• *Utilize appropriate logs for all office services work.
• *Ensure that job tickets are properly filled out before beginning work.
• *Perform work in copy, fax, hospitality, mail, intake functions, and reception coverage as needed and according to established procedures.
• *Follow procedures so as to run jobs in proper order.
• *Communicate with supervisor or client on job or deadline issues.
• *Meet contracted deadlines for sending and delivering faxes.
• *Troubleshoot basic equipment problems.
• Load copiers with various paper and toner.
• Prioritize workflow.
• Performs Quality Assurance on the work of others as requested.
• Place service calls when needed.
• Answer telephone in the service center.
• Adhere to Williams Lea Tag policies in addition to client site policies.
• Use equipment and supplies in a cost efficient manner.
• Must be able to lift up to 50 lbs. on a regular basis.

Job Qualifications

• High school diploma or equivalent.
• Minimum 1 year of office services experience preferably in a legal, banking or large corporate environment.
• Skilled in the use of fax, mail, phone & and/or digital reprographics equipment.
• Familiar with general fax, mail and reprographics procedures
• Attention to detail.
• Must have good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
• Good written communication skills.
• Must work well in a team environment.
• Ability to work in a fast paced environment.
• Professional telephone demeanor.
• Must be self-motivated with a positive can-do attitude.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Must be able to communicate and interact effectively with multi-functional and diverse backgrounds.