Plumbing Service Technician

About the role

Are you a skilled plumbing professional looking to join a dynamic, customer-focused team? We are seeking an experienced Plumbing Service Specialist who is passionate about delivering exceptional service while helping homeowners find the best plumbing solutions. If you enjoy diagnosing problems, building customer trust, and earning great income through your expertise and recommendations, we'd love to meet you.

SIGN ON BONUS - $5,000 Depending on Experience

Key Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems, including leaks, drain clogs, water heaters, fixtures, and piping.
• Perform plumbing inspections and identify repair or replacement opportunities.
• Prepare accurate estimates and clearly explain repair options and recommendations to homeowners.
• Install, repair, and maintain plumbing systems while ensuring all work meets company quality standards and local plumbing codes.
• Perform drain cleaning, leak detection, and preventive maintenance services.
• Deliver a 5-star customer experience by communicating professionally and building lasting customer relationships.
• Accurately document services performed, recommendations made, and materials used in company software.
• Follow all company safety policies, procedures, and quality standards.
• Meet individual sales goals by educating customers and recommending the best solutions for their home's plumbing needs.

Qualifications

• Proven experience as a Plumbing Service Technician or similar role.
• Valid plumbing license or certification as required by state regulations.
• Strong knowledge of plumbing systems, codes, and regulations.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Valid driver's license and reliable transportation.

Benefits

• Paid Training with ongoing opportunities for professional growth and advancement.
• Hourly Pay + Unlimited Commission Earning Potential.
• Company vehicle and tools provided.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off, holidays, and sick leave.
• A supportive, inclusive, and dynamic work environment focusing on teamwork, recognition and employee satisfaction.

Work Environment

• Work in field environments across residential job sites, climbing ladders and navigating uneven surfaces.
• Regularly works in confined spaces and moves materials up to 50 pounds.
• Operates hand and power tools and vehicles.
• Must be able to see, hear, and exchange accurate information with customers and team members.
• Regular exposure to outdoor weather, noise, and dust.

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