Premium Account Manager

About the role

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

The Role

The Premium Sales Manager is primarily responsible for driving Premium revenue growth through the sale of Premium seating and its assets, including but not limited to suites, loge boxes, club seating, and premium memberships. Prospecting and closing new Premium business, maximizing renewal rates with the existing Premium client base, collaborating with Marketing to build strategic marketing plans and with Premium Services and Hospitality, to deliver a first-class client experience that supports long-term revenue growth.

Essential Duties and Responsibilities

• Prospect, cultivate, and close new Premium sales, including suites, loge boxes, club seats, and premium memberships, to meet or exceed revenue goals.
• Sell Premium inventory on an annual and event-specific basis through inbound, outbound and e-commerce sales efforts.
• Manage and grow relationships with existing Premium clients to drive high renewal rates through proactive account management.
• Conduct venue tours and client presentations showcasing Premium inventory, hospitality, and service offerings.
• Quote rates, prepare license agreements and contracts, and manage the full sales cycle for Premium products.
• Partner with Premium Services and Hospitality teams to ensure a seamless client experience from sale through event day.
• Assist Director in developing a Premium-specific sales and renewal plan, including goals and targeted communications.
• Maintain accurate pipeline, account, and activity records in CRM/ticketing systems, and carry out Premium marketing and renewal campaigns as directed.
• Ensure all venue and company initiatives are implemented fully.

Qualifications

Education and/or Experience

• Bachelor's degree from four-year College or University in Marketing, Business, Hospitality or related field preferred.
• Minimum two (2) years sales-related experience required.
• Facility/industry experience preferred.

Skills and Abilities

• Excellent communication, organizational and interpersonal skills required.
• Ability to effectively supervise staff.
• Ability to prioritize multiple projects.
• High aptitude for figures and advanced writing skills.
• Professional presentation, appearance and work ethic.
• Experience using various sales tools including CRM, lead generation programs, etc.
• Ability to work collaboratively with a team of sales professionals, other Desert Diamond Arena departments and Home Office personnel.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: Desert Diamond Arena, Glendale, AZ