Quality Assurance Engineer

How This Role Makes a Difference

The Quality Assurance (QA) Engineer is responsible for ensuring the quality, reliability, and performance of software applications that support clinical research and participant pre-screening operations.

This position collaborates with cross-functional product development teams to develop, execute, and maintain comprehensive manual and automated testing strategies, with a strong emphasis on end-to-end test automation using Playwright.

The QA Engineer identifies, documents, and helps resolve software defects throughout the development lifecycle, contributing to the delivery of high-quality, compliant, and reliable software solutions that support organizational objectives and enhance the user experience.

How You'll Make An Impact

• Design, build, and maintain automated end-to-end test suites using Playwright across web and API surfaces.
• Perform exploratory and structured manual testing on complex user flows, edge cases, and regression scenarios.
• Integrate automated tests into CI/CD pipelines to enable fast, reliable feedback on every pull request.
• Collaborate closely with engineers and designers during development to shift quality left, writing tests alongside features, not after.
• Triage, reproduce, and document bugs with clear steps and context that accelerate resolution.
• Contribute to and improve QA processes, standards, and tooling across the engineering organization.
• Participate in test planning, sprint ceremonies, and release readiness reviews.

The Expertise Required

• Strong proficiency with Playwright (or a comparable framework like Cypress or Puppeteer) and the ability to write maintainable, reliable tests.
• Solid manual testing instincts: you know when to automate and when hands-on exploration surfaces more value.
• Experience integrating test suites into CI/CD pipelines (GitHub Actions, CircleCI, or similar).
• Familiarity with testing APIs alongside UI flows, including REST and GraphQL endpoints.
• Strong communication skills: you can write a clear bug report, explain a test strategy, and advocate for quality with engineers and PMs alike.
• Comfort working in a fast-moving environment where priorities shift and judgment matters.

Certifications/Licenses, Education, and Experience

• Minimum Education:
• Bachelor's or Master's degree or equivalent experience
• Minimum Experience:
• 3+ years of experience in software QA, with meaningful time spent in test automation.

How We Work Together

• Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
• Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

Pay and benefits

The expected pay range for this role is $80,000 - $110,000 USD per year for full time team members.

Benefits & Perks (US Full Time Employees)

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match

Mandatory Employer Disclosures

• Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.
• Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.
• Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.
• Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29-38 of Title 28 of the Rhode Island General Laws.

Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

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Diversity & Inclusion

• We work with and serve people from diverse cultures and communities around the world.
• We are stronger and better when we build a team representing the communities we support.
• We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

Care Access is unable to sponsor work visas at this time.