Sales Development Representative

About the role

• Outset invented a better way to do research: AI-powered user interviews.
• Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.
• The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.
• Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025-less than six months after our Series A-led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.
• The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI-moderated research, as the new standard for understanding people.
• We’re a tight-knit team serving some of the world’s largest enterprises.
• As an SDR at Outset, you will be on the front lines of prospecting and driving new business opportunities. You’ll prospect, research, and engage with potential enterprise customers.

Responsibilities

• Conduct high-volume outbound prospecting (calls, emails, social channels) to source leads.
• Source qualified leads from industry conference lead lists, webinars, and other marketing activations.
• Attend industry conferences to network and generate new business along with the rest of the GTM team.
• Strategically identify and engage with decision-makers, tailoring outreach to address key business needs and pain points.
• Collaborate closely with Enterprise Account Executives, ensuring seamless handoff of qualified leads.
• Consistently meet or exceed monthly and quarterly pipeline generation targets.
• Leverage CRM tools to track outreach activity, measure success, and identify areas for improvement.
• Work cross-functionally with marketing, GTM, and product teams to refine messaging and share market feedback.

Qualifications

• Excellent verbal and written communication skills; ability to engage and influence senior-level executives.
• High degree of organization, accountability, and a results-oriented mindset.
• Familiarity with CRM platforms and sales engagement tools (e.g., Salesforce, Sales Navigator, Outreach, or Apollo).
• Self-starter approach and comfort operating in a dynamic startup environment.
• Resourceful and persistent in every task they take on
• Bonus: 1-2 years of experience as an SDR at a SaaS or AI company.

NOTE: This role may involve travel up to 20% of the time.