Sales Development Representative (US Remote)

About the role

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands.

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Because we care about our candidates, employees and customers, we include an in-person meeting as part of our hiring process. It’s one of the ways we live our mission to “Protect What’s Real.”

At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it. We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs.

We are seeking a dynamic and motivated Sales Development Representative (SDR) to join our team.

As an SDR, you will play a crucial role in driving our sales efforts by engaging with key decision makers, generating qualified leads, and supporting our account executives.

This position requires a proactive approach to outbound and inbound sales activities, as well as strong collaboration with cross-functional teams to refine messaging and improve outreach strategies.

What You Will Do (Essential Responsibilities)

Generate Qualified Pipeline

• Engage decision-makers at target accounts through personalized, multi-touch outreach across phone, email and LinkedIn.
• Partner with account executives to map strategic accounts, identify buying groups and develop account-penetration plans.
• Set qualified meetings that create meaningful sales pipeline.
• Clearly communicate Mitek’s value across identity verification, biometric authentication and fraud prevention.

Convert Inbound Demand

• Respond quickly to inbound inquiries, intent signals and campaign engagement.
• Qualify prospects based on business need, organizational fit, buying context and opportunity potential.
• Conduct timely post-event and campaign follow-up to convert engagement into qualified meetings.
• Coordinate closely with account executives to ensure effective handoffs and follow-through.

Deliver Measurable Results

• Meet or exceed targets for qualified meetings set and pipeline created.
• Maintain consistent, high-quality prospecting activity while focusing on conversion and business outcomes.
• Use performance data to improve targeting, messaging and outreach.
• Maintain accurate and timely account, contact and activity information in Salesforce.

Collaborate Across the Business

• Work with Sales, Marketing and Business Operations to align account priorities, qualification criteria and messaging.
• Share prospect feedback, recurring objections, competitive insights and market needs to improve campaigns and sales strategy.
• Build expertise in Mitek’s buyers, solutions, markets and competitive environment.

What You Need (Required Knowledge, Skills & Abilities)

• One to three years of sales development, business development or related prospecting experience in B2B technology or SaaS.
• Experience prospecting into complex mid-market or enterprise accounts.
• A demonstrated record of meeting or exceeding targets for qualified meetings or pipeline.
• Confidence making cold calls, engaging senior stakeholders and handling objections.
• Strong research, written communication and verbal communication skills.
• Experience using Salesforce, Salesloft, LinkedIn Sales Navigator and Clay, or comparable sales-development tools.
• Strong organization, accountability and the ability to balance inbound and outbound priorities.

What Would Be Nice (Preferred Experience & Abilities)

• Experience selling to financial institutions, fintechs or other regulated enterprises.
• Familiarity with identity verification, biometrics, fraud prevention, cybersecurity or digital banking.
• Experience supporting account-based marketing and coordinated sales-and-marketing campaigns.

What We Offer

• Be part and contribute to Mitek's great culture and good working atmosphere.
• Competitive salary, sales bonus and comprehensive benefits package.
• Remote work in the US.
• Be part of a Nasdaq-listed, high-growth company with cutting-edge technology that provides Digital Safety and Fraud Prevention to many companies with millions of users worldwide.
• Ongoing learning opportunities to level up your knowledge and take your career further.

We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes. We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities.

Benefit offerings – may vary based on geographic location

• Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics
• Financial future: retirement/pension plan contributions, MTK stock plan participation
• Income protection: life event & disability coverage
• Paid time off: generous annual leave, company holidays, volunteer time off
• Learning: e-learning license, tuition reimbursement, hackathons
• Home office setup allowance

Additional/optional benefits

• pet insurance, identity theft protection, legal assistance
• We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!