Senior Manager, Transportation - CSA

About the Job

The Senior Manager, Transportation - CSA leads the domestic transportation operating model for Carrier's CSA Logistics network, balancing service reliability, planning performance, carrier accountability, and freight productivity. Reporting to the Director, Logistics & Transportation, this role owns daily execution governance and drives strategic network optimization across North America.

This leader directs the transportation planning team and execution coordinators, steering initiatives in full truckload (FTL) utilization, dynamic load consolidation, avoidable less-than-truckload (LTL) reduction, and cost-to-serve improvements. Working collaboratively with SIOP, Distribution Center (DC) Operations, Strategic Sourcing/Procurement, and business unit leadership, the Senior Manager establishes carrier scorecards, enforces SLA compliance, enhances Transportation Management System (TMS) data integrity, and champions continuous improvement across the logistics ecosystem.

Hybrid 3 days in office at the Atlanta Digital Hub, 2 days remote per week

Key Responsibilities

• Transportation Execution & Planning Governance: Lead, mentor, and develop a high-performing team of transportation planning professionals and coordinators managing day-to-day freight execution across multi-site distribution networks.
• Network Optimization & Productivity: Drive aggressive FTL utilization (targeting 60%+ based on network/site mix), load consolidation programs, avoidable LTL elimination, and measurable cost-to-serve efficiencies.
• Carrier Relationship & Performance Management: Own carrier scorecard reviews, tender acceptance rates, on-time pickup/delivery performance, and carrier no-show governance. Partner with Procurement to optimize dedicated and brokerage carrier capacity.
• Exception Management & Disruption Recovery: Lead proactive operational recovery for delivery delays, critical transit exceptions, capacity crunches, and weather-related supply chain disruptions.
• Cross-Functional Alignment: Partner strategically with SIOP, DC Operations, Quality, and BU leadership to shape network distribution flow, inventory allocation, and freight lead-time strategies.
• Digital Logistics & TMS Enhancement: Enhance TMS workflow standardization, end-to-end shipment visibility, automated milestone tracking completeness, and digital metrics dashboards.
• Continuous Improvement & Standard Work: Implement standardized operating procedures (SOPs), tier accountability cadences, and root-cause problem solving (DMAIC, 5-Why) to sustain freight savings and operational gains.

Minimum Qualifications

• Bachelor's degree in Transportation, Logistics, Supply Chain Management, Engineering, or business discipline.
• 8+ years of progressive transportation, freight operations, or domestic logistics management experience.
• 5+ years of direct people leadership experience managing logistics planners, dispatchers, or execution analysts.
• 2+ expertise with Enterprise Transportation Management Systems (TMS) such as SAP TM, Oracle OTM, Blue Yonder/JDA, or MercuryGate.

Preferred Qualifications

• Master's degree in Supply Chain Management, Operations, or Master of Business Administration (MBA).
• Professional supply chain credentials such as APICS CSCP, CLTD, CTL, or Lean Six Sigma Green/Black Belt.
• Extensive background in mode conversion (LTL to multi-stop FTL), private/dedicated fleet operations, and carrier rate structure negotiation.
• Strong analytical aptitude with business intelligence tools (Tableau, Power BI) and data-driven executive presentations.
• Willingness to travel domestically (approximately 15-25%) to regional distribution centers and logistics operational hubs.

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.