Senior Vice President, Global Order Management

About the role

Scope of Position: Develop Product Vision and Strategy for Global Order Management, including Delivery Management and Carrier Allocation, to ensure optimal product return while supporting Company-wide initiatives and enablers. Expand Global Order Management expertise and operational consistency in support of Business Development. Effectively communicate strategy to appropriate stakeholders ensuring global consistency while recognizing GEO/Business Development needs.

Major Duties and Responsibilities

Lead, motivate and effectively engage with the teams that primary focus is to:

• Drive the Global Order Management Product Tactical Business Plan and establish, support and achieve Global Product goals
• Attend and actively participate in all Worldwide Senior Leadership meetings
• Prepare and present on various topics to the Board of Directors, when requested
• Be responsible for internal and external market intelligence communication
• Create, maintain and review Order Management Product standards and guidelines
• Define, develop and maintain standardized Origin and Management Branch operational models, tools, standards and requirements
• Drive global requirements and ensure optimal total value proposition for our Service Provider Program, including network development of key Service Providers (i.e. CFS stations, data providers, etc.)
• Actively participate in cross-Product global technology development
• Drive Global Order Management systems and analytics vision, strategy and development
• Product R&D through knowledge of the market, technology and competition
• Develop Product solutions to support GEO/Business Development feedback
• Partner with Account Management and Sales to identify and close key Global Order Management opportunities, including Delivery Management and Carrier Allocation
• Lead the transition of key "catalyst accounts" and build deep relationships with our top customers
• Serve as Executive Product Sponsor on customer contract negotiations and key Order Management accounts
• Motivate, educate and develop Global and Regional Order Management teams, including Product Manager training
• Ensure Strategy and differentiators are understood at all levels within the GEO/Business Development
• Drive collaboration and consistency across Geographies, review performance data, identify areas for improvement and share best practices globally
• Be aware of, monitor and control Product Compliance
• Review Product P&L and provide supporting commentary to Senior Leadership
• Prepare and allocate budgets
• Perform annual employee performance reviews
• Support GEO/Business Development in sales, retention, bid process, GBO deployments and process reviews
• Support GEO/Business Development in T&I, reporting and analytics
• Support and engage actively in delivering EXPONOW
• Ensure compliance with regulatory requirements
• Dedicated to the success of Expeditors using ethical business practices, personal commitment, and a focus on the fundamental details involved

Qualifications & Requirements

• Five (5) plus years of Product experience at Expeditors, including Order Management leadership in GEO/CHQ
• Five (5) plus years of branch experience at Expeditors
• Seven (7) plus years of management position at Expeditors
• Ten (10) years of industry specific qualification
• Proven leadership attitude and background
• Demonstrated expertise in Order Management, Delivery Management and Carrier Allocation solutions
• Strong market and product knowledge
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Proven sales and negotiation skills
• Certification in Management and/or Leadership Program
• Proficient with Microsoft 365 applications

Additional Information: Expected Salary: $100,000 + bonus

Job Location: This position is located at the Company's Headquarters in Bellevue, WA

Reporting Structure: President, Global Products

Expeditors offers excellent benefits including

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO guidelines.