Service Coordinator

About the role

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for a Service Coordinator (SC) to join our team. A Service Coordinator (SC) ensures the delivery of outlined client services for multiple programs, supervises direct reports, oversees operation of assigned households, and serves as the primary contact between the guardian, client, and HIL.

As a Service Coordinato r, you will

• Develop and manage individual service plans (ISP) for assigned clients
• Ensure delivery of services outlined in ISP for client population across multiple programs
• Respond to program emergencies including those outside normal business hours
• Ensure medical treatment supplies are available within programs and direct care staff are trained on administration and logging of required treatments
• Serve as primary contact for hospital staff regarding emergency treatments and hospital stays
• Oversee household operations including: maintenance reports, menu development, grocery shopping, housekeeping, vehicle maintenance, and activity planning
• Perform HR and payroll functions for direct reports including: interviews, orientations, training, performance monitoring and evaluation, coaching, and corrective action
• Manage client funds and valuables in a responsible manner

Benefits

• Health, Dental, and Vision Insurance
• PTO after 60 days
• 401k with ESOP benefits
• Referral Bonus Program - $2,000 Bonus per positive referral
• Tuition Reimbursement and Loan Pay-down Programs
• Employee Assistance Programs

Qualifications

• High School Diploma or equivalent, Bachelor's preferred
• Valid Wisconsin driver's license with 3 years of acceptable driving record
• Personal vehicle with insurance
• 3 years experience in long term care setting and 2 years supervisory experience
• Excellent communication and organizational skills
• Flexibility, autonomy, responsiveness, and a high level of initiative
• Ability to travel to different work locations, training sessions, and meetings

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

• MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences.
• We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath.
• We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

• Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners.
• We ask for demographic information so that we can be intentional in supporting our Owners best.
• Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.