Sommelier

Position Overview

The Sommelier is the property's foremost wine authority — a distinguished specialist at the epicenter of the property's beverage identity and dining excellence. As an expert curator of the wine program, the Sommelier creates transformative guest experiences through masterful wine knowledge, artful tableside service, and a genuine passion for education and storytelling. This individual is the steward of one of the hotel's most celebrated assets — its cellar — and shapes the narrative of every bottle poured.

Beyond expert-level command of wine, this role carries a strong working knowledge of mixology, spirits, and craft beverage culture, enabling the Sommelier to collaborate fluently with the Beverage Manager on an integrated, property-wide beverage program.

In alignment with Forbes Five-Star and LQA standards, the Sommelier provides unobtrusive, anticipatory, and deeply personalized beverage service that enhances the entire dining experience. The ideal candidate brings recognized advanced credentials, international cellar experience, and charisma/charm and emotional intelligence to connect with guests ranging from seasoned connoisseurs to curious novices.

• Job Location: Viceroy Snowmass
• Pay Rate: $26 to $28/ Hour
• Schedule: Flexible Schedule, Some Nights, Weekends and Holidays
• Employment Status: Full- Time Year Round
• Start Date: ASAP
• Accepting applications until: 10/31/2026

Duties

• Curate, develop, and maintain a world-class wine list and program across all dining outlets, bars, in-room dining, and private events; minimum inventory of 500+ SKUs encompassing Old World, New World, rare, and emerging wine regions.
• Manage all cellar operations including procurement, receiving, rotation, proper storage, and perpetual inventory; maintain the cellar to Forbes Five-Star standards of temperature control, organization, and presentation.
• Build and cultivate relationships with top-tier importers, distributors, négociants, and estates; source exclusive allocations, library wines, and limited-production labels to differentiate the property's portfolio.
• Author the wine list, tasting notes, and pairing recommendations ensuring accuracy, elegance of language, and accessibility for guests across all levels of wine knowledge.
• Design and execute wine pairing dinners, vertical tastings, cellar tours, winemaker events, masterclasses, and bespoke guest experiences aligned with the property's 'sense of place' philosophy.
• Collaborate closely with the Executive Chef and culinary team on menu engineering, seasonal food-and-wine pairing concepts, and special event programming.
• Apply strong working knowledge of mixology, spirits categories, and craft beverage culture to partner with the Beverage Manager on a unified, property-wide beverage narrative.
• Contribute wine-adjacent expertise to cocktail development — vermouth, sherry, Champagne, and fortified wine applications — bridging the cellar and the bar.
• Support spirits tastings, bar activations, and integrated beverage events as a knowledgeable, collaborative beverage professional.
• Cross-train bar teams on wine fundamentals while developing personal fluency in the property's cocktail and spirits programs.
• Deliver Forbes Five-Star beverage service: present wine lists promptly and graciously; open bottles tableside with precision; pour with elegance; decant where appropriate; refill within one minute of the guest's glass being empty.
• Engage guests in genuine, educational, and non-intimidating conversation about wines and spirits; provide pairing suggestions tailored to individual taste preferences, dietary restrictions, and occasion.
• Recall and anticipate returning guests' preferences; maintain guest preference profiles in the PMS for proactive personalization at every visit.
• Ensure all service standards comply with LQA audit criteria: wine served at proper temperature; correct glassware employed; knowledgeable and enthusiastic narrative at tableside.
• Partner with management in resolving guest concerns related to beverage service with grace, empathy, and swift resolution.
• Develop and deliver ongoing wine and spirits education and training programs for all F&B associates; elevate the team's overall beverage literacy and upselling capabilities.
• Mentor and prepare food and beverage staff for Court of Master Sommeliers Introductory and Certified level examinations.
• Maintain accurate beverage inventory records, conduct periodic par-level audits, and assist in monthly beverage cost analysis and reporting.
• Oversee POS accuracy for wine items, menu pricing strategy, and by-the-glass and bottle program profitability.
• Ensure compliance with all liquor licensing regulations, responsible alcohol service practices, and health and safety requirements.

Benefits & Perks

Health Insurance - Choose from three plans!

• Dental, Vision, & Accident Insurance
• 401(K) Plan with Employer Match Life Insurance
• Ski Pass or Equivalent Bonus
• Paid Time Off & Paid Sick Time
• Career Development Trainings
• Discounts at Eye Pieces & Venture Sports
• Sabbatical Program $500 Referral Program
• Employee Assistance
• Why East West

• At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships.
• We believe in doing the right thing for each other, our community, our environment, and those we serve.
• We hope you’ll consider joining us!
• Visit our website to learn more about East West at eastwest.com.

• About Company ---

• Nestled at the base of majestic Snowmass Mountain, Viceroy Snowmass is a luxury resort offering unparalleled experiences in the heart of the Colorado Rockies.
• Renowned for its exceptional service, sophisticated accommodation, and world-class amenities, Viceroy Snowmass provides an unforgettable escape for discerning travelers.
• We are committed to maintaining the highest standards of quality and creating a safe, secure, and pristine environment for our guests and team members.