Strategy & Operations
- Location
- San Francisco, CA · On-site
- Job type
- Full-time
- Level
- Senior
- Listed
- 23 days ago
Skills & highlights for this role
- SQL
- financial modeling
- customer onboarding
- usage-based revenue analysis
Also useful
- health scoring
- renewals management
The Role
You'll own post-sales operations at Monaco and be the strategic partner to our launch operations and FDAE (post-sales) teams. This is a senior RevOps hire with a post-sales focus: you run the operational machinery that gets customers from signature to value, and you use data to tell leadership what's actually driving retention and expansion in a usage-based business and how to implement it.
What You'll Do
- Own GTM operations end to end for launch operations and post-sales: onboarding, implementation, sales-to-post-sales handoff, time-to-value, and the systems and processes the teams run on
- Find where customers stall in onboarding, fix the process, and measure the impact on activation and usage
- Identify what our top customers have in common and turn it into playbooks the whole team runs
- Grow usage-based revenue with the post-sales team: model consumption, spot expansion and at-risk signals early, and build the motions that act on them
- Drive the post-sales analytics with our data team: dig into activation, usage, customer health, expansion, churn, and FDAE productivity, and turn what you find into decisions
- Partner with launch, FDAE (post-sales), and CX leaders on operational projects and drive them to completion
- Run leadership-level reporting and planning on retention, expansion, and net revenue
- Be the person who spots the problem in the numbers before anyone else does, and brings a recommendation, not just a chart
Must-Haves
- 2 - 4 years at a top-tier investment bank, management consulting, PE, or VC followed by 2+ years in a GTM, RevOps, or BizOps role at an early-stage startup
- Exceptional with data: fluent in SQL and spreadsheets, comfortable building models from scratch, and able to explain the answer to a sales leader in one sentence
- Strong instincts for what makes customers succeed, or the analytical horsepower to find it fast
- Thrive with autonomy in a high-velocity environment where priorities shift weekly
Strong Pluses
- You've run post-sales or CX operations before: onboarding, implementation, health scoring, and renewals
- Experience growing revenue in a usage-based or hybrid pricing model
- Experience at a B2B early stage startup
- Track record of turning standout customer outcomes into a repeatable playbook
About Monaco
Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack - CRM, sequencing, call recording, enrichment, pipeline management with one unified system, consolidating 6-10 disconnected tools into a single platform built for the AI era.
We launched publicly in Feb 2026, are already 65 people, and have strong early product-market fit generating millions in ARR within months of launch. You'll have the chance to both scale our core systems and build new features from 0 to 1.
We've raised $85M in our Series B from Founders Fund, Benchmark, and Human Capital, and our founders previously led Brex, Apollo, and Clari.
Come join us if you want to be part of a high autonomy, high pace team reinventing one of the biggest categories in enterprise software.
From Monaco's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Strategy & Operations role at Monaco, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Strategy & Operations job at Monaco located?
This Strategy & Operations position at Monaco is located in San Francisco, CA (On-site). Always check Monaco's application page for specific state eligibility or relocation policies.
What qualifications are required for Strategy & Operations at Monaco?
For the Strategy & Operations role, Monaco highlights experience with SQL, financial modeling, customer onboarding, usage-based revenue analysis. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Strategy & Operations position at Monaco?
This listing links directly to Monaco's Ashby application page. You can apply directly on Monaco's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.