Usher
- Location
- Fort Worth, TX · On-site
- Job type
- Part-time
- Level
- Mid-level
- Education
- High school diploma or equivalent
- Listed
- 20 days ago
Skills & highlights for this role
- patron customer service
- conflict handling
- crowd management
Summary
Position is required to assist patrons with their customer service needs while attending a public of private event.
Essential Duties and Responsibilities
- Assist patrons with seating or other information as needed
- Maintain position on post, viewing area of responsibility
- Oversee assigned area for spills or situations requiring staff attention
- Operate handicap lift with wheelchair containing patron (if applicable)
- Receive and act on complaints from patrons according to established policies and procedures
High School Diploma or GED preferred
One-year prior experience in a customer service position preferred
Skills and Abilities
- Must be able to communicate clearly, have a friendly disposition, and a smile!
- Candidates must be able to stay calm in the stressful and fast-paced environment of an arena.
- Experience in handling conflict in a friendly and effective manner is preferred.
Physical Demands
- Ability to navigate a variety of floor surfaces and areas, including continuous standing and walking, including up and down stairs.
- Ability to verbally communicate in a clear manner with guests, teammates, and building staff.
- Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, and flashing lights.
- Continuous standing and walking, including up and down stairs.
Hours of Work and Travel Requirements
Varies by show to include days, nights, weekdays, and weekends.
Note
Please ensure you are completing an application through our ASM career site:
Equal opportunity and legal notices
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
From ASM Global's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Usher job at ASM Global located?
This Usher position at ASM Global is located in Fort Worth, TX (On-site). Always check ASM Global's application page for specific state eligibility or relocation policies.
What qualifications are required for Usher at ASM Global?
For the Usher role, ASM Global highlights a high school diploma or equivalent; experience with patron customer service, conflict handling, crowd management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Usher position at ASM Global?
This listing links directly to ASM Global's Workday application page. You can apply directly on ASM Global's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.