Workplace & Engagement Coordinator

About the Role

We’re hiring a Workplace & Engagement Coordinator to support our Washington DC office and help create a warm, welcoming, and well-run workplace experience.

This is a hands-on, people-facing role that blends logistics and operations with hospitality and judgment. No day will look the same, and you’ll wear multiple hats to help keep the office running smoothly as our team grows!

What You’ll Do

Be the face of the office

• Greet employees, candidates, and guests with professionalism and warmth
• Coordinate with building security to ensure a smooth, secure arrival experience
• Support recruiting by welcoming candidates and helping interviews run on time

Keep the office moving

• Manage incoming and outgoing mail, packages, and deliveries throughout the day
• Coordinate and communicate out the ordering of employee meals (lunch, dinner) as needed
• Assist office services teams (custodial, culinary, vendors) as needed
• Help troubleshoot day-to-day issues and escalate when appropriate

Support workplace operations & events

• Partner closely with the Employee Experience team on daily needs and employee onboarding processes
• Stock and coordinate distribution of office supplies and swag for employees and guests
• Coordinate client meetings, interviews, and team offsites for employees across our team
• Assist in planning office events and activities to keep morale high

Contribute to a great employee experience

• Notice what’s working and what isn’t in the office environment
• Pitch in during busy moments, events, and high-traffic days
• Help create a calm, welcoming, and reliable experience for everyone in the space (and eventually know all employees by first name!)

What We’re Looking for

• Professional, friendly presence with strong communication skills
• Comfortable in a highly visible, customer-facing role
• Organized and detail-oriented, with strong follow-through
• Able to balance structure with flexibility in a fast-moving environment
• Comfortable lifting up to 35 lbs and being on your feet throughout the day
• Experience in front desk, office coordination, hospitality, or rapid-growth companies is a plus
• Creativity and interest in employee events is also a plus

Why This Role Matters

Our office is more than a grouping of desks - it’s a central hub for our Washington DC team. This role helps shape how employees feel about coming into the office, how candidates experience us during interviews, and how smoothly the workplace functions day to day. You’ll have real ownership, real visibility, and the opportunity to make a meaningful impact on how the office feels and runs.