Account Executive

TransPerfect Is More Than Just a Job

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

What You Will Be Doing

The Account Executive serves as a point of contact for the client, and is expected to consistently provide excellent customer service and account-level engagement support. They will manage client communications, quotes, project setup, and represent client needs and goals with internal TransPerfect production groups to ensure successful project completion and client satisfaction. In addition they will develop professional, value-adding relationships with existing clients to encourage repeat business and growth opportunities.

The successful candidate will have solid account management skills, project organization skills, excellent resourcefulness and problem solving skills, and the ability to build strong relationships with client and internal teams across multiple geographies.

About the role

• Be responsible for all client communication, understanding client goals and interests and discussing project requirements with clients using consultative skills.
• Lead specific tracks of work for large complex localization projects
• Assist in creating and monitoring adherence to project plans/budgets
• Communicate the client's goals, project requirements, and represent the client's interests to the team to ensure client expectations are met and managed.
• Work closely with the project management team to maintain continuous knowledge of project status to identify potential issues and/or opportunities within or related to the project.
• Coordinate with colleagues in other departments for the purpose of ensuring efficient workflow.
• Ensure clients are regularly informed of project status and maintain clear communication with clients to ensure client needs are met and any issues are resolved.
• Strengthen and expand relationships with existing accounts
• Assist in related business development opportunities as they arise (proposal development, meetings, and presentations)
• Develop strong understanding of company capabilities and services, and effectively communicate offerings to the client.
• Compose or generate a variety of materials (e.g. reports, memos, decks, etc.) for the purpose of documenting activities, training, providing written reference and/or conveying information regarding the status of projects, etc.
• <10% travel (including annual conferences, client meetings) - domestic and/or international

Who We Are Looking For

Required Skills

• Excellent written and verbal English communication skills
• Bachelor's degree or equivalent
• At least 1-3 years of experience in account management
• Prior experience in managing complex projects a plus
• Excellent planning, organizational, and communication skills
• Strong Excellent interpersonal and negotiation skills
• Knowledge of project management tools
• A localization background is preferred but not a requirement

Where Your Career Is Going

• At TransPerfect, there are a lot of growth opportunities.
• All departments offer career growth and development that can combine your skills, interest and experience.
• We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.