Business Development Representative

About the role

Open Access BPO is a customer experience firm that offers call center solutions to a variety of US based companies.

We are looking to hire account executives who have a knack for lead research, cold calling, and appointment setting.

RESPONSIBILITIES (including but not limited to)

• Meet aggressive target, managing a funnel of opportunities, moving them forward and creating hand over opportunities to field sales team.
• Work closely with a data research and entry team, provide guidelines on needs for addressable market lists and focus on prospect segments.
• Respond to web-based inquiries from prospective customers.
• Gather customer prospect information and qualify interest.
• Filter marketing automation email responses and qualify/unqualify responses.
• Diligently create/manage all lead data and activities in CRM (Salesforce).
• Make outbound calls to qualify interest and schedule qualified meetings.
• Participate in sales training.
• Collect and share information on lead quality to support demand generation.

Qualifications & Requirements

Skills

• 1-3 years of experience in Inside Sales role, preferably with enterprise sales, SAAS, or BPO.
• Technology savvy, preferably in contact center, customer service, or analytics technology.
• Experience with online marketing, specifically digital inbound marketing.
• Self-motivated and a professional attitude.
• Excellent communication and listening skills.
• Must possess good decision making skills, be organized and detail oriented.
• Knowledge of the sales process and qualifying process especially qualification.
• Knowledge of and a proficiency in using computers and Microsoft Office.
• Knowledge of sales rep KPIs / conversion metrics.
• Excellent teambuilding, sales, customer service and interpersonal skills.* Ability to meet/exceed department metrics/measures.

Additional Information

• COMPENSATION: 35,000 annual salary plus incentives.

Address: Summerlin Las Vegas Nevada Las Vegas, Nevada 89135