Field Service Associate
- Location
- Dallas, TX
- Listed
- Today
About the role
PFI Tech currently has a need for an entry-level Field Service Associate to provide support to our client sites in the Dallas, TX area. The primary duties will include ordering, delivering, and installing printer consumable items (toner, drum units, etc) into printers at client sites.
Field Service Associate Responsibilities Include
- Providing outstanding customer service via phone, e-mail, and in-person at the client's location.
- Respond to service request tickets, update and close tickets with detailed information within the assigned response/resolve time frame or SLA (Service Level Agreement)
- Using and navigating printer menus
- Inputting data into pre-defined forms, excel, and web applications.
- Escalating issues to team leaders & management as needed.
- Perform other duties as required.
Field Service Associate Requirements
- High School diploma minimum: some technical education preferred
- Basic skills in Microsoft Office Suite (Word, Excel, Outlook, etc.)
- Good communication and customer service skills
- Ability to maintain a professional appearance
- Ability to work independently with minimal supervision.
- Must have reliable transportation
- Must have an active driver's license
- Must be able to pass a client background check, drug screen & fully vaccinated for COVID-19
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About the Company
PFITECH is an innovative staffing and managed services provider, founded in 2001, that partners with companies to provide highly skilled personnel and IT solutions. We empower our employees through motivation and training to deliver a world class service while meeting our clients' service-level agreements. At PFITECH, you will work with fortune 100 companies and gain valuable corporate experience with the opportunity to grow. Most of our senior leadership has advanced through the ranks and understand our philosophy of putting our customers first.
From Pfitech's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Field Service Associate role at Pfitech, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Field Service Associate job at Pfitech located?
This Field Service Associate position at Pfitech is located in Dallas, TX. Always check Pfitech's application page for specific state eligibility or relocation policies.
How do I apply for the Field Service Associate position at Pfitech?
This listing links directly to Pfitech's SmartRecruiters application page. You can apply directly on Pfitech's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.