Help Desk Analyst (41949)
- Location
- Phoenix, AZ · On-site
- Job type
- Contract
- Level
- Mid-level
- Listed
- 31 days ago
Skills & highlights for this role
- Windows 7
- basic SQL
- Microsoft Office
- QA testing
About the role
- Problem Resolution - Respond to user requests for system help on I-TEAMS, AzEIP' s web-based application;identify causes of user issues and potential solutions, if known; enter problem information into an automated issue tracking system (95%)
- User acceptance testing (5%)
Additional Requirements
- Intermediate experience with Windows 7
- Intermediate experience with Basic SQL
- Excellent Customer Services skills, overall Microsoft Office skills
- QA Testing (1-2 years)
Additional Information
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
Third Party Candidates
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
About the Company
IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role.
Equal opportunity and legal notices
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
From IDEALFORCE LLC's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Help Desk Analyst (41949) role at IDEALFORCE LLC, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Senior Help Desk Technician IICGS Federal (Contact Government Services) · Fairfax, VA
- Help Desk Support SpecialistKith · Brooklyn, NY
- User Support SpecialistConcept Plus · Remote (United States)
- Desktop Support (Entry Level)Aery Aviation, LLC · Newport News, VA
- Tier 1 Help Desk Technician - Bossier City LASteerBridge · Bossier City, LA
- Help Desk AnalystvTech Solution · Phoenix, AZ
More at IDEALFORCE LLC
All IDEALFORCE LLC jobsCommon questions
Where is the Help Desk Analyst (41949) job at IDEALFORCE LLC located?
This Help Desk Analyst (41949) position at IDEALFORCE LLC is located in Phoenix, AZ (On-site). Always check IDEALFORCE LLC's application page for specific state eligibility or relocation policies.
What qualifications are required for Help Desk Analyst (41949) at IDEALFORCE LLC?
For the Help Desk Analyst (41949) role, IDEALFORCE LLC highlights experience with Windows 7, basic SQL, Microsoft Office, QA testing. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Help Desk Analyst (41949) position at IDEALFORCE LLC?
This listing links directly to IDEALFORCE LLC's SmartRecruiters application page. You can apply directly on IDEALFORCE LLC's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.