Marketing Operations & Planning Manager

About the role

The Marketing Operations Program Manager owns the delivery of Marketing's events program, the Promotional Review Committee (PRC) process, marketing contracting and budget. You will partner closely with the Marketing leadership team, Legal, Finance, Sourcing/Procurement, and external vendors to keep critical processes running and keep programs on time, on budget, and compliant. You will also support annual and quarterly planning cadences, quarterly OKR reporting, and other business operations tasks.

Responsibilities

• Promotional Review Committee (PRC): Own the PRC process end to end, including content intake, documentation, communications, and planning and running live meetings when applicable.
• Contracting: Manage the contracting process for events, paid media, agencies, and other vendors once the relevant marketing stakeholders have defined scope. This includes contract intake, negotiation, coordinating reviews, routing to signature, and documenting executed contracts. Coordinate with Sourcing/Procurement for contracts over $50K.
• Budget: Track and forecast the non-labor budget. Flag variances early and keep spend aligned to plan.
• Process improvement: Solicit team feedback and continuously build and improve repeatable processes, templates, and trackers for events, PRC, and contracting.
• Business operations support: Support planning cadences, quarterly OKR reporting, and other business operations tasks as needed.

Minimum Qualifications

• 5-8+ years of experience in marketing operations, program management, or events management.
• Hands-on experience managing events end to end, including vendor logistics and close-out.
• Experience managing contracts from intake through signature, including coordinating legal, finance, and procurement reviews.
• Experience tracking and forecasting non-labor budgets.
• Strong organization, attention to detail, and communication skills, with the ability to manage multiple programs and stakeholders at once.

Preferred Qualifications

• Experience in healthcare tech, wellness tech, or another regulated environment.
• Experience running or supporting a promotional or medical-legal-regulatory review process, such as a PRC.
• Experience with Google Suite, Slack, Jira, or similar tools.
• Program management credentials (for example, PMP).

Pay and benefits

The US base salary range for this full-time position is $74,500 - $112,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.