Marketing Operations Coordinator, Neuroscience

About the role

The Neuroscience Marketing Operations Coordinator serves as a key operational partner to the Neuroscience Marketing team, supporting the Dysport Movement Disorders business while also working on initiatives related to the potential approval of Migraine.

This position is primarily responsible for speaker program support and logistics, budget administration, purchase order management, vendor coordination, promotional material lifecycle management, and cross-functional project execution in a highly regulated environment.

Success will be driven by operational excellence, attention to detail, stakeholder coordination, and execution of business-critical activities. At this time, the role is not primarily focused on content creation, digital marketing, social media management, or creative campaign development.

Given the anticipated volume of HCP engagement and training activities, the position will serve as a critical liaison between Marketing, Finance, Sales, Compliance, Regulatory, external vendors, and healthcare professionals to ensure timely execution and a best-in-class customer experience.

Main Responsibilities & Technical Competencies

• Budget oversight/management including
• initiation and management of SOWs, POs, GRs,
• connecting with internal stakeholders (marketing, Finance, Legal, etc.) and external vendors
• providing monthly updates on spend vs phasing/budget
• Support of Speaker Programs and local exhibits including:
• HCP consultant tiering/fair market value determination
• consultant/speaker contracting in accordance with Ipsen contracting SOPs
• managing/liaising with iEngage team
• communicating and tracking budget against region forecasts
• connecting regularly with Regional Business Directors on status of execution/spend
• monitoring of transfer of value (TOV) statuses, including biweekly tracking & reporting
• Reconciling budget monthly with external agencies
• Promotional Material management, including
• weekly reporting of upcoming expirations
• coordination with material owner(s) for reapproval/updates
• inventory management with external partner, including ordering of materials, order approvals, etc.
• Field Direction Memo support, including development, approval, and distribution
• Audit reporting as needed including managing the response to internal Global and local requests
• Key Competencies/Skills
• Budget Management & Financial Administration
• Vendor & Contract Coordination
• Speaker Program Support
• Promotional Material Management
• Audit & Compliance Support
• Cross-Functional Collaboration

Knowledge & Experience

Knowledge & Experience (essential)

• 5+ years' experience in budget management, marketing coordination, project coordination, sales support, or commercial operations.
• Strong project management and organizational skills, including budget management, contract administration and purchase orders
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and stakeholder management skills.
• High attention to detail and strong follow-through.
• Experience working with external agencies and vendors
• Proficiency with Microsoft Office Suite, particularly PowerPoint, Excel, Word, Teams, and Outlook.
• Proficiency with financial and contracting systems, such as Ariba Sourcing, Ariba Buying, and Adobe Sign.

Knowledge & Experience (preferred)

• Strongly preferred: experience supporting commercial, marketing, market access, training, medical affairs, sales operations, or healthcare professional engagement activities within the pharmaceutical, biotechnology, healthcare, or medical device industries.
• Experience coordinating educational programs, events, or HCP-facing activities.
• Experience with PRC/MLR processes and procedures.
• Experience using Veeva PromoMats.
• Understanding of pharmaceutical compliance requirements.

Who Will Be Successful

Ideal Backgrounds

• Speaker Bureau Coordinator
• Marketing Operations Coordinator
• Commercial Operations Coordinator
• Sales Operations Coordinator
• HCP Program Coordinator
• Training Coordinator
• Healthcare Events Coordinator
• Administrative Coordinator supporting commercial teams
• Agency Account Coordinator supporting pharmaceutical, biotech, or healthcare clients

Education / Certifications (essential)

• Bachelor's degree

Education / Certifications (preferred)

• Bachelor's degree with a focus in Business, Communications, Marketing, Life Sciences, or a related field.

Additional information

This is a hybrid position requiring 3 days/week onsite based in Cambridge, MA in line with the Ipsen Hybrid Working Policy.

Pay and benefits

The annual base salary range for this position is $66,750-$97,900.

This job is eligible to participate in our short-term incentives program.

At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.

The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace "The Real Us". When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.