Office Services Associate (Receptionist & Hospitality), New York City

Summary

The Office Services Associate will be part of a team that provides a superior level of service to our management, employees, clients, prospects and guests of the firm. This is a high-visibility role that requires strong attention to detail, flexibility, and resourcefulness, with the ability to multi-task and juggle projects with aggressive deadlines. The ideal candidate is a strong leader who is also involved in the day-to-day operation of the Office Services Team.

Responsibilities

Front Desk

• Welcome visitors by greeting them in person or by telephone; answering or referring inquiries
• Greet, welcome, and announce guests appropriately; direct them to assigned conference rooms if needed
• Create daily schedule of meetings with external visitors, register external visitors with building security
• Screen and direct all main line incoming calls
• Manage the main phone line general greetings
• Monitor and check the general voice mailbox every morning
• Maintain appearance of conference rooms
• Manage conference room reservations
• Maintain reception area and all common areas
• Provide back-up phone coverage for Chicago office

Administrative

• Maintain current list of vendors and update with changes or additions, upon request
• Monthly expense report reconciliation for all office/pantry supply orders
• Perform weekly inventory of lunchroom, pantry and mother's room. Order and stock items as needed
• Reconcile Seamless account expenses and route to Office Manager for approval
• Manage Seamless account: Create account for new hires and delete account for all terminations
• Provide backup support to Mailroom Associate & Hospitality Associate
• Assist Office Manager with ad hoc projects

Hospitality

• Assist with food & beverage set-ups for meetings, events, and GCM Eats, upon request
• Work with respective caterer(s) on menu selections
• Source new catering vendors upon request
• Order food, beverages, and snacks for GCM meal perk programs

Pay and benefits

Actual base salary may vary based on factors such as individual's experience, skills, and qualifications for the role. Employees may be eligible for a discretionary bonus based on factors such as individual, team, and company performance as well as a comprehensive benefits package.