Patient Care Coordinator

About the role

Our office, Westchester Implant and Oral Surgery Group (NY) is seeking a Patient Care Coordinator to join our busy specialty practice.

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your Responsibilities

• You will be responsible for making a positive and lasting first impression.
• The ideal candidate should bridge the gap between customer obsession and clerical management.
• You should be able to deal with complaints and give accurate information.
• The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Additional information

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

• You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve.
• You're a team player that is adaptable to new and challenging tasks.
• You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence.
• You also have the following:

• 1-2 years of proven experience in a dental front office role
• Marketing experience required
• Familiarity with office machines (e.g fax, printer ect.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Desires to help your patients

If this sounds like you, you will fit right in with the team!

Your Benefits & Perks

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

• Interview Location: 4 Cromwell Place White Plains, NY 10601
• #priority

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range $25—$30 USD

• Specialty1 Partners is the direct employer of non-clinical employees only.
• For clinical employees, the applicable practice entity listed above in the job posting is the employer.
• Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice.
• Clinical employees include dental assistants and staff assisting with actual direct treatment of patients.
• Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

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