Senior Manager Administration and Department Planning (Hybrid) - Emergency Medicine

About the role

• Location
• SAINT LOUIS, MO 63110
• Scheduled Hours
• 40

Position Summary

Manages a variety of department functional planning with contributions to the strategic development for the department/unit including project deployment and related communications.

Serves as HR leader for recruitment, payroll, faculty attraction and retention including engagement as well as workforce planning. May lead or manage projects related to facilities planning and expansion or conversion. Leads the administrative infrastructure of the Department of Emergency Medicine. Combines daily operations with department planning. Reports to the Executive Director and manages a team of 6-8 administrative staff.

Works closely with faculty leadership so that administrative work supports the department's academic, research, and clinical missions at every site.

Primary Duties & Responsibilities

Project Management and Department Planning

• Acts as leader, facilitator, and liaison between department leadership, staff, and partners inside and outside the university to advance department goals.
• Develops and carrys out a department communications strategy that supports faculty recruitment, community presence, and institutional visibility.
• Oversees internal communications, including newsletters, staff updates, and announcement channels.
• Assists faculty with communications materials for recruitment, grants, and community outreach.
• Plans, coordinates and executes quarterly and annual department events.
• Builds relationships with faculty and physician leaders, and keeps staff and faculty priorities aligned.

Employee Engagement

• Leads end-to-end recruitment for administrative and selected operational roles.
• Designs and improves staff onboarding that introduces the department's culture, systems, workflows, and expectations.
• Designs and sustains staff programs built on inclusion, accountability, and professional development.
• Builds and runs an annual engagement calendar: recognition programs, team events, stay interviews, and pulse surveys.
• Develops retention strategies, including career pathing, recognition frameworks, and development opportunities.
• Tracks engagement and turnover metrics, and report trends and recommended actions to leadership.
• Acts as a trusted resource and advocate for staff, partnering with WashU HR on resolution.
• Leads faculty onboarding and faculty belonging and engagement programs.
• Supports academic administration, including committee logistics and scheduling.

Staff Management

• Hires, manages, evaluates and develops staff.
• Plans and delegates department workload.
• Ensures Workday transactions are accurate, timely, and technically sound.
• Sets operational workflows, accountability structures, and service standards.
• Acts as the main escalation point for administrative issues and cross-functional coordination.
• Partners with leadership to forecast staffing needs and allocate resources.
• Ensures faculty leaders receive administrative support for engagement, recruitment, and marketing.

Supervisory Responsibilities & Performs Other Duties as Assigned.

• Supervises 6-8 administrative staff, with full responsibility for hiring, performance management, development, and workload.

Additional information

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: Bachelor's degree

Certifications /Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Human Resources, General Payroll, Accounting, Administration, Training, Or Workday (5 Years)

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

More About This Job

This is a hybrid position, consisting of both remote office work and on-campus work arrangements depending upon workload needs and deadlines.

Preferred

• Master's degree (MHA, MBA, or related)
• Experience in an academic medical center or a complex matrixed health system
• Workday HCM and employee engagement experience
• Faculty or physician recruitment experience
• Healthcare or academic marketing, communications, or brand management experience
• Familiarity with WashU systems, policies, and culture

Preferred Qualifications

Education: No additional education unless stated elsewhere in the job posting.

Certifications /Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

Adaptability, Budget Estimating, Budget Preparation, Career Development Planning, Change Management, Communication Design, Communication Management, Cultural Development, Employee Engagement, HR Employee Relations, Human Resource Management, Organizational Capability, People Leadership, Process Improvement Projects, Project Management Oversight, Recruiting Strategies, Relationship Building, Strategic Thinking, Talent Management Planning

• Grade
• G14

Salary Range $75,200.00 - $128,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.