Strategic Account Director, Key Accounts

About the role

Higgsfield AI is looking for a highly commercial Strategic Account Director, Key Accounts to own and grow relationships with our most valuable enterprise customers.

This role will drive revenue expansion, build executive-level relationships, and deepen Higgsfield's presence within major organizations. You will lead strategic account planning, identify new business opportunities, negotiate enterprise agreements, and expand adoption across teams and use cases.

The ideal candidate brings a proven track record of growing complex enterprise accounts within SaaS, AI, or creative technology, combining strong commercial instincts with product fluency and an entrepreneurial mindset.

This is a high-impact role with significant ownership over strategic customer relationships and direct influence on Higgsfield's enterprise growth.

What you'll do

Strategic Account Ownership & Expansion

• Own the commercial strategy, revenue growth, and executive relationships across a portfolio of Higgsfield's highest-value enterprise accounts.
• Develop and execute strategic account plans focused on expanding revenue, increasing product adoption, and building long-term customer partnerships.
• Identify and pursue opportunities to expand Higgsfield's footprint across business units, geographies, teams, and enterprise use cases.
• Lead complex enterprise negotiations, renewals, upsells, and multi-year commercial agreements.
• Build and maintain strong relationships with senior executives, economic buyers, and key stakeholders.
• Drive account retention, revenue growth, and long-term customer value.

Executive Relationships & Customer Strategy

• Serve as a trusted strategic advisor to enterprise customers, connecting Higgsfield's AI capabilities to their broader business and creative objectives.
• Engage with senior leaders across Marketing, Creative, Brand, Innovation, and Technology organizations.
• Understand customer priorities, organizational structures, and decision-making processes to identify opportunities for strategic growth.
• Lead executive business reviews, strategic planning sessions, and customer engagements.
• Translate emerging GenAI capabilities into compelling business cases, measurable outcomes, and enterprise-wide opportunities.
• Build multi-threaded relationships to strengthen account engagement and establish Higgsfield as a long-term strategic partner.

Enterprise Growth & Gtm Strategy

• Partner closely with Product, Engineering, Marketing, Customer Success, and Executive Leadership to deliver exceptional outcomes for strategic customers.
• Identify opportunities for broader enterprise deployments, new workflows, and strategic commercial partnerships.
• Surface customer insights and market trends to inform product priorities and enterprise GTM strategy.
• Collaborate with leadership on high-value commercial opportunities, executive engagements, and strategic account initiatives.
• Maintain strong operational discipline around account planning, pipeline management, forecasting, and revenue performance.
• Help establish scalable best practices for managing and growing Higgsfield's most important customer relationships.

Requirements

• 8+ years of experience in enterprise sales, strategic account management, or enterprise business development, with demonstrated ownership of large, complex customer relationships.
• Proven track record of growing and retaining high-value enterprise accounts, including significant upsell, cross-sell, and expansion revenue.
• Experience managing strategic relationships with Fortune 500 companies, global brands, or similarly complex enterprise organizations.
• Demonstrated ability to build trusted relationships with C-suite executives, senior business leaders, and enterprise decision-makers.
• Strong commercial judgment, with experience negotiating complex enterprise agreements and navigating multi-stakeholder buying processes.
• Experience developing strategic account plans, identifying whitespace opportunities, and expanding adoption across large organizations.
• Background in enterprise SaaS, AI/GenAI, creative technology, marketing technology, or usage-based software strongly preferred.
• Ability to translate sophisticated technology capabilities into business value for both technical and non-technical stakeholders.
• Strong executive presence, communication, presentation, and negotiation skills.
• Highly entrepreneurial, self-directed, and comfortable operating in a fast-paced, evolving startup environment.
• Strong analytical and operational skills, including account forecasting, revenue planning, and pipeline management.

Compensation & Benefits

• We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
• Base Salary: The anticipated salary range for this role is $, depending on experience, skills, scope, and location.
• Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
• Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
• The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
• Significant ownership, direct impact, and opportunities for professional growth as the company scales.

We are open to individuals in NYC, SF, LA with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.