Account Executive

Position Summary

Account Executives manage a defined portfolio of customer accounts and are accountable for topline sales and merchandise gross margin. They lead project and complex opportunities, pursue new business through referrals and local engagement, and coordinate internal teams to deliver compliant, well-planned workspace solutions across NBF's sales channels.

Key Responsibilities

Account & Revenue Growth

• Own revenue growth for a defined portfolio of accounts, including key and multi-location customers.
• Maintain active relationships with customer decision-makers to drive repeat and expanded business.

New Business Development

• Generate new sales through prospecting, referrals, networking, and local business engagement.
• Convert qualified leads into opportunities and close new revenue.

Project & Complex Sales

• Lead complex and project-based sales from discovery through close.
• Coordinate with Design, Project Coordination, and Sales Admins to deliver complete solutions.
• Structure deals and pricing to meet margin and profitability expectations.

Channel & Process Execution

• Route transactional orders to Web or Inside Sales as appropriate.
• Coordinate credit checks, quoting, and order preparation.
• Engage Sales Leadership & Deal Strategy Desk for complex or margin-sensitive deals.

Pipeline & CRM Discipline

• Maintain a pipeline that supports topline and margin targets.
• Keep CRM data accurate for forecasting and opportunity management.
• Escalate risks and issues to Sales Leadership as needed.

Qualifications/Requirements

• Proven B2B sales experience; complex or project-based selling strongly preferred.
• Furniture, interiors, commercial design, or similar industry experience is an advantage.
• Strong relationship-building, negotiation, and communication skills.
• Ability to manage multiple accounts, priorities, and projects simultaneously.
• Proficiency with CRM systems and structured sales processes.
• Motivated, competitive, organized, and disciplined.
• Bachelor's degree preferred but not required.
• This role requires frequent meetings/face to face visits with customers. Must have a valid driver's license and car insurance; position is required to make six customer visits each week.

Critical Attributes

• Embraces a servant leadership mindset, putting customer and team needs first while driving strong outcomes.
• Operates with a doer mindset; hands-on, action-oriented, and committed to moving work forward.
• Demonstrates energy, resilience, and a strong commitment to NBF's continued growth and success.

What NBF Offers

• Medical, dental, and vision coverage
• 12 weeks of full pay leave for birth parents and 4 weeks for non-birth parents
• 401(k) with company match and discretionary profit-sharing opportunities
• Up to $1,000 annually for fitness, education, technology, and personal growth expenses
• Tuition reimbursement for continued learning
• Free 24/7 virtual care and behavioral health support when enrolled in the medical plan
• Company-paid life and disability insurance
• Employee Assistance Program and wellness resources
• Generous PTO, paid holidays, floating holidays, and volunteer time
• HSA and FSA savings opportunities

Additional information

Benefits eligibility and offerings are subject to the terms of the applicable plans and company policies. Benefits may be modified, amended, or discontinued at any time at the company's discretion.