Account Executive, Multi-Purpose

About the role

Basic Function

Sells, promotes, and markets natural gas services to residential, commercial,builders and developers in order to maximize sales, meter growth and revenue for Elizabethtown Gas Company.

Representative Duties and Responsibilities

• Sells to prospective customers to promote the benefits of natural gas; promotes multiple burner tips.
• Obtains customer requests for commercial and/or residential gas projects; gathers information necessary to start sales process for project (e.g., engineering scaled site plans, plat information, customer needs and/or requests); enters and maintains information into database (referred to as Gasrequest database) and Sketch tool ensures all information is collected and entered into the database for the next phase (Engineering or Construction Operations).
• Provides daily sales tracking sheet and monthly tracking reports to New Business Services management for compilation into a monthly departmental report.
• Attends sales meetings and participates in bi-weekly conference calls.
• Attends Trade Association and Home Builders Association meetings; builds and maintains working relationships with builders and developers. Also host community conversions to promote conversions to new customers.
• Meets or exceeds territory and/or customer goals.
• Ensure that compliance with all engineering principles, gas operating standards, local code, state and federal rules, regulations, mandates and statutes is maintained by preparing and/or revising designs as necessary for all gas facilities installed
• Ensure excellent customer service and satisfaction by responding to customer needs, keeping customers informed and ensuring work is scheduled in an effective manner for the mutual benefit of customer and company
• Promote the use of natural gas by communicating the benefits to the Company's existing and potential clients
• Coordinate the many activities necessary to bring customers on line, including the frequently conflicting schedules of construction, operations, contractors and municipalities
• Represent the Company at meetings by communicating Company policy, procedure and other information relative to the gas industry
• Perform other reasonable essential functions as assigned
• Perform Gasrequest tasks: plat redlines, gas load, rough proposal drawings, cost estimating, etc.
• Review and obtain contracts and customer contributions and notify internal contacts
• Process gas-availability requests
• Contact/meet with customer as necessary, including discussions regarding ETG's process and timeframes

Design & Mapping Responsibilities

• Using Mobile GIS and other applications, design and draw proposals, including cost estimating and routing to various AGL departments
• Identify and determine new areas to expand gas service.

Education and Experience

Required

• BA/BS degree; in lieu of degree may substitute 3-5 years experience in the natural gas industry. Experiences should include customer service, understanding gas and construction operations, and rates and regulation.

Preferred

• 2-3 years sales experience

Or

Equivalent academic education and experience

Required

• Ability to effectively sell, listen, and communicate with customers
• Ability to provide benefits of natural gas appliances over competitive fuel appliances
• Ability to compare and contrast carbon footprint of buildings based upon energy used
• Ability to handle multiple tasks concurrently
• Ability to work with minimal supervision
• Organizational skills
• Negotiation skills
• Computer literacy - intermediate proficiency
• Proficient in use of PC and multiple mainframe and software programs, including MS Office, Excel, Word, Access and PowerPoint
• Knowledge of city and state building and land regulations
• Excellent interpersonal communication skills
• Ability to read, interpret and apply engineering and architectural plans

Required

• Valid driver's license and access to reliable transportation

Preferred

• Registered Residential or Commercial Gas Consultant

• AGLR Success Factors: Executing for Results Collaboration and Building Relationships
• Learning and Thinking Industry Knowledge/Business Acumen
• Honoring Corporate Values & Standards

Working Conditions/Physical Requirements

• Perform field work tasks year round
• Safety sensitive
• Travel/Driving to meet with customers
• Frequently meet with contractors at construction sites with exposure to extreme temperatures, noise, atmospheric conditions such as dust, dampness, humidity
• Keyboarding - up to 50% of time

Additional Information

All your information will be kept confidential according to EEO guidelines.