Administration: Service Support
- Location
- St. Louis, MO · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 20 days ago
Skills & highlights for this role
- customer service
- invoice processing
- service ticket entry
- cash and check processing
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k match
- Pto
What You'll Do
- Administrative office support, including, but not limited to, answering telephone calls, utilizing various software systems, filing, scanning, and e-fax
- Assist the department manager in day-to-day activities and paperwork, including customer-planned maintenance programs
- Receive or verify vendor invoices and enter service tickets, sales leads, and sales orders.
- Collect and process incoming cash and checks from technicians.
- Ability to multi-task, work in a fast-paced environment, and some overtime may be required
- Other responsibilities as assigned
What You Bring
- Proven ability to implement process improvements
- Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
- Ability to effectively communicate with the customer and represent the company in a professional manner.
What We Offer
- Comprehensive medical, dental, and vision coverage - available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of St. Louis™, a DH Pace Company, Inc. in St. Louis, MO is seeking a Service Support Representative to help back our residential operations team! You will be a great representation of our company by communicating with our residential and commercial customers, along with our commercial service team to ensure we are providing the best customer service possible, ensuring our service technicians have all the necessary information to perform services, and ensuring our customer portals are updated upon completion.
Equal opportunity and legal notices
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
From DH Pace's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Administration: Service Support job at DH Pace located?
This Administration: Service Support position at DH Pace is located in St. Louis, MO (On-site). Always check DH Pace's application page for specific state eligibility or relocation policies.
What qualifications are required for Administration: Service Support at DH Pace?
For the Administration: Service Support role, DH Pace highlights experience with customer service, invoice processing, service ticket entry, cash and check processing. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Administration: Service Support position at DH Pace?
This listing links directly to DH Pace's Greenhouse application page. You can apply directly on DH Pace's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.