Administrative Specialist
- Pay
- $20 per hour
- Location
- Mobile, AL · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 30 days ago
Skills & highlights for this role
- customer service
- cash handling
- transit scheduling software
Also useful
- paratransit eligibility processing
- radio dispatch
What You'll Do
- Customer Care and Administration:
- Serve as the primary, welcoming point of contact for walk-in visitors and callers, assisting with route and schedule planning, issuing employee/passenger ID badges, selling passes, and managing daily cash register transactions, reconciliations, and group billing.
- Oversee driver sign-in/sign-out processes, audit post-trip manifests, reconcile collected fares, and accurately log daily mileage and trip data into core operating systems.
- Process Paratransit Eligibility:
- Receive, review, and process ADA Paratransit and Mobility eligibility applications, verify documentation, update rider accessibility profiles, and track eligibility expiration dates.
- Schedule, Dispatch, & Monitor Live Service:
- Create manifests for Paratransit and Microtransit services, and adjust schedules as needed to manage daily operations.
- Maintain radio communication with drivers, direct and monitor bus activity across the system, provide real-time updates on passenger pick-ups/drop-offs, and triage live operational issues to ensure safe, reliable, and on-time service.
Who You Are
- Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
- Tech savvy, able to learn new software and adapt to changes
- An empathetic and effective communicator who finds the right tone in any context and genuinely enjoys supporting people in person or over the phone.
- Calm under pressure and able to think on your feet
- Willingness to learn and a commitment to great service
- Proactive, Observant, and keen to improve: if something's not working, you come up with a better way while being able to anticipate and prevent problems before they start
- An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
- Ownership mentality: take full responsibility for delivering great service to customers
- Flexible and adaptable across different shifts
What We Offer
- Salary Range: $20.48/HR, with routine increases
- Benefits options available for Full-Time employees
- There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
- Via is an equal opportunity employer.
About Via
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an Administrative Specialist at Via, you will serve as the central hub connecting transit technology, drivers, and riders across Fixed Route, Paratransit, and Microtransit operations. This role delivers high-quality customer assistance, manages real-time dispatch and trip scheduling, processes rider eligibility applications, and maintains accurate administrative, fare, and operational records.
This role will be in-person 5 days a week
From Via's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Administrative Specialist role at Via, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
All Administrative Assistant jobs- Administrative Assistant - InvestmentsAmeriprise · Boston, MA
- Administrative Assistant 4Ngc · United States-California-San Diego · $66.6k – $111k/yr
- Administrative AssistantAmbient Enterprises · Castro Valley, CA · $35 – $38/hr
- Administrative AssistantManulife · Silsbee, TX
- Administrative AssistantNortheastern · Boston, MA (Main Campus)
- Administrative AssistantEquity Lifestyle Properties · New Port Richey, FL
Common questions
What is the salary for the Administrative Specialist role at Via?
The Administrative Specialist posting at Via states compensation of $20 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Via's official career site.
Where is the Administrative Specialist job at Via located?
This Administrative Specialist position at Via is located in Mobile, AL (On-site). Always check Via's application page for specific state eligibility or relocation policies.
What qualifications are required for Administrative Specialist at Via?
For the Administrative Specialist role, Via highlights experience with customer service, cash handling, transit scheduling software. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Administrative Specialist position at Via?
This listing links directly to Via's Greenhouse application page. You can apply directly on Via's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.