Education Account Executive

About the role

Own the customer's Frontier Business Strategy, leading executive conversations and developing customer-backed strategies across AI, cloud, security, sovereignty and industry transformation. Build and expand trusted relationships with C-suite, Line of Business and industry leaders, creating executive alignment around customer priorities and transformation outcomes.

Develop, maintain and execute high-quality Frontier Account Plans and 3 Horizon strategies that serve as living assets for customer engagement, planning and Quarterly Business Reviews. Translate customer priorities and readiness insights into actionable strategies that create qualified pipeline, funded initiatives and measurable business outcomes.

Drive execution across the customer lifecycle, converting strategy into long-term commitment through Azure consumption growth, Copilot adoption, Security usage, renewals and expansion opportunities. Own MACC opportunities end-to-end, including origination, consumption planning, business value realisation, adoption and ongoing usage growth.

Maintain disciplined pipeline management, forecast accuracy and opportunity hygiene, ensuring sufficient qualified pipeline to achieve quarterly and annual growth objectives. Lead commercial discussions and renewal planning to secure customer commitments, protect revenue and maximise long-term customer value.

Champion cloud sovereignty and AI transformation discussions with priority customers, helping organisations navigate strategic, regulatory and operational considerations. Drive continuous improvement in customer experience, including customer satisfaction, account team quality and executive engagement outcomes.

Stay informed on education industry trends, policy developments, and emerging technology opportunities to help customers innovate and achieve strategic goals.

5+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation OR Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation OR Master's Degree in Business Administration AND 2+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation OR equivalent experience OR 5+ years experience in working in a relevant industry (e.g., Education, Government), driving AI transformation, and/or other relevant work experience (e.g., consulting, technology)